Contact Us & Online Private Policy

Davis Swim & Fitness

303 Ensenada Drive
Davis CA, 95618
Email: davisswimandfitness@gmail.com
Phone: 530.753.5683

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Membership Cancellation Policy

To cancel your membership agreement by email, please note the following conditions:

  1. A 30-day notice is required before your billing cycle for monthly memberships only.
  2. You must be the primary member on your Davis Swim and Fitness account to initiate a cancellation request.
  3. Cancellations cannot be processed over the phone.

Please allow up to 30 days for the processing of your cancellation. If you do not receive a confirmation email within 5-7 business days after submitting your request, it is your responsibility to follow up by contacting our billing department at davisswimandfitness@gmail.com.

We are committed to assisting you during this process and ensuring that your cancellation request is handled efficiently.


Online Privacy Policy

Davis Swim and Fitness (DSF) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy (“Policy”) outlines how we collect, use, and safeguard the personal information of those who visit our website or utilize our online services.

Our Policy has been carefully designed to meet and exceed privacy standards, reflecting our dedication to respecting the trust you place in us.

We may update this Policy at any time to reflect changes in practices or legal requirements. To stay informed, we encourage you to visit this page regularly. In the event of a significant change to how we use your information, we will notify you via email. You will have the opportunity to review and consent to any new uses of your personal information.

This Policy applies to all data collected by Davis Swim and Fitness and its subsidiary, Yolo CrossFit, through davisswimandfitness.com and its associated websites.


Information We Collect

Davis Swim and Fitness collects information to better serve your needs and improve your experience. We may collect the following types of data:

  • Personally Identifiable Information (PII): This includes details such as your name, email address, phone number, and other information you provide voluntarily when using our website or services.
  • Non-Personal Data: We may also collect anonymous demographic information, such as your age, gender, browser type, IP address, or operating system. This helps us improve our services and ensure our website functions optimally.

Providing personal information is entirely voluntary, but please note that some features or services may not be available without it.


Why We Collect Information

We collect and use your information for several key purposes, including but not limited to:

  1. Understanding Your Needs: To provide the services or products you have requested.
  2. Improving Our Offerings: To enhance our website, services, and overall customer experience.
  3. Marketing and Communication: With your consent, we may send you promotional emails with information about events, products, or services that may interest you.
  4. Research and Feedback: With your consent, we may reach out to you for feedback through surveys or other types of market research.
  5. Customization: To tailor your experience on our website based on your preferences and online activity.

We retain your data only as long as necessary, based on factors such as:

  • The relevance of your personal information to our services.
  • The timeframes required by legal or regulatory guidelines.
  • The existence of your consent for specific uses of your data.

Use of Collected Information

The personal information we collect may be used to:

  • Operate and maintain our website and services effectively.
  • Notify you about services, features, or products that may be of interest.
  • Contact you for feedback through surveys or market research opportunities.

Disclosure of Information:
We do not disclose your personal information except in the following circumstances:

  1. To fulfill a service or request you have made.
  2. In aggregate forms where your identity cannot reasonably be determined.
  3. As required by law or in response to legal processes, such as subpoenas or search warrants.
  4. To trusted auditors who are bound by confidentiality agreements.
  5. To protect and preserve the rights, property, and safety of Davis Swim and Fitness or others.

Communication for Non-Marketing Purposes

Davis Swim and Fitness values your privacy and reserves the right to contact you for non-marketing purposes. These include notifications regarding:

  • Security alerts or data breaches.
  • Updates to your account or our terms of service.
  • Maintenance or service-related announcements.

In certain cases, we may publish notices on our website or through public media if direct communication is not feasible.


Protecting Children’s Privacy

Davis Swim and Fitness’s website and services are not intended for children under the age of 13. We do not knowingly collect information from children under this age.

If it is discovered that information from a child under 13 has been inadvertently collected, we will take immediate steps to delete it from our system or obtain parental consent for its use.

Children under the age of 13 must have the permission of a parent or guardian to use our website or services.


Unsubscribe or Opt-Out

We respect your preferences and provide the option to discontinue receiving emails or newsletters from us. To unsubscribe, please email davisswimandfitness@gmail.com with your request.

For third-party websites linked from our site, you will need to unsubscribe directly through those platforms. Davis Swim and Fitness will continue to adhere to this Policy regarding any personal information we previously collected.


Links to Other Websites

Our website may contain links to other websites or affiliates. Please note that Davis Swim and Fitness is not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of any site you visit before providing personal information.


Notice to European Union Users

Davis Swim and Fitness operates in the United States. If you provide information to us, it will be transferred, processed, and stored in the United States. By using our services, you consent to this transfer in accordance with applicable privacy laws and this Policy.


Security Measures

We take extensive measures to protect your information:

  • Online Security: Sensitive information, such as credit card data, is encrypted and transmitted securely. Look for the lock icon and “https” in your browser to verify secure connections.
  • Offline Security: Only authorized employees have access to personal information, which is stored on secure systems in restricted environments.

These measures are designed to safeguard your data against loss, unauthorized access, and misuse.


Acceptance of Terms

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

Your continued use of the website after updates to this Policy signifies your acceptance of the changes.


Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to reach out to us:

Email: davisswimandfitness@gmail.com
Phone: 530-753-5683
Mailing Address:
Davis Swim and Fitness
303 Ensenada Dr
Davis, CA 95618